As part of an ongoing initiative we are releasing individual articles, every two weeks, we started with the Spring edition 'Open Source Thinking: a developing praxis' and now move on to the Winter 2016 edition.
The Winter edition of e-O&P theme is 'Trust in Organisational Life'. Guest Editors Rob Warwick and Bob MacKenzie.
[Please click on the author's name to open a PDF Copy]
In Alison’s article, we hear the story of healthcare CEO who did not have that ‘people thing’. This theme is taken up in Sarah Harvey’s article, which draws upon Stephen Covey’s ‘Emotional Bank Account’. We hear Sarah’s reflections as an experienced Organisational Development practitioner, as she engages with people who seek to develop more trusting relationships. Trust, she argues, is a fundamental feature that enables those all-important challenging and difficult conversations to occur (a process she refers to as ‘savvy conversations’). She points out that ‘Whilst busy managers often have good intentions, many have told me that they don’t have time for “small-talk”’. Yet these very gestures constitute the glue that holds trusting relationships together.
How to access the full edition?
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Please check back in two weeks time to download the next article(s) from recent editions.